Call anytime to access
Addictions, Mental Health
& Crisis Services

Waterloo - Wellington

1 844 437 3247
(Here247)

TTY: 1-877-688-5501

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Services and Programs

What The Icons Mean 500pxHere 24/7 is your link to the addictions, mental health and crisis services provided by 12 agencies across Waterloo Wellington. All you need to do is reach out to us. We do the intake, assessment, referral, crisis, waitlist and appointment booking work for these important programs.

 

The following services and programs are accessible through Here 24/7:

info and referral icon 

Information, Assessment and Referral


Provides an understanding of a person’s needs, recommendations on treatment options and connects people to available services and supports.

View the programs offered in this service category.
 CrisisIntervention

Crisis Assessment 


Provides immediate response to people who are at risk of hurting themselves, or someone else by conducting thorough crisis and risk assessment, providing crisis intervention and connections treatment services and other supports.

If someone is in crisis please call 1-844-HERE-247 (437-3247) immediately!

SupportCoordination

Support Coordination


Provides people with a primary worker who figures out what they need, makes a resilience and recovery plan, offers support in the community, and makes connections to services and supports.

View the programs offered in this service category.
PeerSelfHelp

Peer/Self Help


Provides a range of person/directed and person-driven initiatives, including self-help, peer support, drop-in centres and public and provider education about self-help.

View the programs offered in this service category.
ShortTermCrisis

Short-Term Crisis Support Beds 


Provides time-limited emergency housing with on-site care, including assessment, monitoring, care/treatment, symptom stabilization, and support to access community supports.

View the programs offered in this service category.
CourtSupport

Court Support & Diversion


Provides support for people who have come in contact with the criminal justice system. Court Support provides people and their families with supports if they are required to be in court. Diversion provides people with alternatives to criminal sanctions, such as appropriate community based treatment and supports with the goal of minimizing future contact with the justice system.

View the programs offered in this service category.
CommunityCounselling

Community Counselling & Treatment 


Provides individual /group counselling and other treatment services to support people and their families/significant others in building positive skills, reaching their goals, and improving their quality of life.

View the programs offered in this service category.
SupportWithinHousing

Support Within Housing 


Provides supports for people to access and maintain housing, including access to housing units with up to 24-hour supports, rent supplements, hands-on assistance with daily living, advocacy and navigation of landlord/tenant issues.

View the programs offered in this service category.
DayEveningTreatment

Day/Evening Treatment 


Provides structured, scheduled program of treatment activities (typically provided five days or evenings per week) to support people in building positive skills, reaching their goals, and improving their quality of life.

View the programs offered in this service category.
ResidentialTreatment

Residential Treatment 


Provides a scheduled program of treatment activities while a person resides on-site to assist with developing and practicing skills to manage substance use and related problems. People also have 24 hour access to support.

View the programs offered in this service category.
AssertiveCommunityTreatment

Assertive Community Treatment Team (ACTT) 


Provides people with treatment and support by a team of mental health professionals, including a
Psychiatrist, specializing in assertive outreach, intensive supports and community treatment.

View the programs offered in this service category.
EatingDisorders

Eating Disorders 


Provides people and their families with a team of professionals who specialize in community-based eating disorders assessment and treatment.

View the programs offered in this service category.
EarlyPsychosis

Early Psychosis 


Provides specialized treatment and support services to people experiencing a first episode in psychosis, including support services to families/significant others.

View the programs offered in this service category.

 

If you have any concerns,
we hope you’ll get in touch. We’re Here 24/7.

 Visit Website from Ontario Waterloo Wellington Local Health Integration Network