Reaching out for help when you’re experiencing an addiction or mental health issue can be hard and scary. It takes a lot of courage to recognize that you need support, and then to take the next step and reach out to get that support. At Here 24/7, we appreciate how hard that first reach out can be, and try to do everything we can to make that easy and safe for you. Regardless of your issue, we will listen to you to understand what you need and work with you to get you connected to services and supports.
When you contact us, we will likely ask you a lot of questions about what you are experiencing and what you are looking for. We may even schedule a more formal assessment with you to determine what level of services would best meet your needs. We ask so many questions so that we can direct you to services and supports that are right for you. If we discover that your needs are better met somewhere else outside of the services Here 24/7 can connect you to, we’ll make sure you know what your options are and how to connect with them.
We wish no one had to wait for care. Unfortunately, some services do have a bit of a wait before you can access them. Other services can be accessed immediately without a referral. When you contact us, we’ll give you options and you can decide what works best for you. Remember, if you’re in a crisis, there is no wait and you can access supports immediately.
Here are a few links to possible services to get you started.
- Services By Age
- Services By Location
- Addiction Services
- Mental Health Services
- Family Supports
- Virtual Supports
If you don’t know what you need, that’s ok! Just connect with us and we can help you sort that out.
CMHA Waterloo Wellington, the lead agency for Here 24/7 is a proud partner in 9-8-8 Suicide Crisis Helpline.