We know waiting for ongoing addictions and mental health services is incredibly challenging. All of our partners are working hard to try and serve everyone who reaches out for help.
Unfortunately, there are some services that are at capacity or over capacity and do require you to wait before you can get to them. Most services for complex addictions and mental health require you to have a formal assessment before you can access them so that we can match services to your unique needs. We can also refer you to some services that are available across Ontario where wait times might be shorter or the service would better meet your needs (e.g. Residential Addictions Treatment).
There are some services that are available that never have a wait time. If you’re experiencing a crisis or emergency, there’s also no wait for care. Just give us a call and we can talk about what options might be best for you.
CMHA Waterloo Wellington, the lead agency for Here 24/7 is a proud partner in 9-8-8 Suicide Crisis Helpline.