Adult family education is a service offered specifically to family members and caregivers who are supporting an adult with mental health and/or addiction issues. Our Mental Health Promotion and Education Coordinator runs monthly education session – in person or virtually – on hot topics related to taking care of yourself and your loved ones. Topics […]Continue readingAdult Family Education Program
Mental Health Services
Here 24/7 is your front door to the addictions, mental health and crisis services provided by 11 agencies across Waterloo Wellington.
Most services require a formal referral and assessment process that is completed by Here 24/7. Some services only require a referral and a few others you can access directly without contacting Here 24/7.
Not sure what you need? No problem. Just give us a call.
Assertive Community Treatment Team (ACTT)
Assertive Community Treatment Team (ACTT) team is an inter-disciplinary team that provides intensive case management with a focus on support, rehabilitation and treatment to individuals with severe and persistent mental health or concurrent issues. The program helps people achieve their goals, improve their health and quality of life, and live as independently as possible. The […]Continue readingAssertive Community Treatment Team (ACTT)
Bounce Back Ontario
BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you […]Continue readingBounce Back Ontario
Child and Adolescent Mental Health Program – 6-18 Years Old
CMHA WW Service: The goal of the child and adolescent mental health program is to support children, youth and families in enhancing mental health and coping skills. We do this by promoting positive social emotional development, fostering positive connections with caring adults and connecting with opportunities and resources in the community that will foster growth […]Continue readingChild and Adolescent Mental Health Program – 6-18 Years Old
Children’s Mental Health – 0-6 years old
CMHA WW Service: The goal of the Children’s Mental Health, 0-6 Program is to support families of children age birth to five to enhance their nurturing relationship. Nurturing relationships enable both the caregiver and child to feel secure, valued, understood and successful within the context of family and community. Lutherwood Service: Zero2Six offers an intensive […]Continue readingChildren’s Mental Health – 0-6 years old
Community Outreach and Treatment Team
The Community Outreach and Treatment Team (COTT) provide treatment, rehabilitation and support through an intensive service coordination model to persons living with severe and persistent mental illnesses. Some services include outreach, injections and psychiatry. COTT also facilitates a support group for family and loved ones of individuals living with mental illness. Education, coordination, consultation and […]Continue readingCommunity Outreach and Treatment Team
Dialectical Behavior Therapy
Dialectical Behavior Therapy (DBT) is a cognitive-behavioral treatment that was originally developed as a treatment for individuals living with the peaks and valleys of emotional dysregulation who meet the diagnosis criteria of borderline personality disorder (BPD). If you’re not sure what that means, check out this factsheet on emotional dysregulation and BPD. How to Access Services: Just […]Continue readingDialectical Behavior Therapy
Early Psychosis Services (1st Step)
1st Step is an Early Psychosis Intervention (EPI) Program that provides assessment and treatment program for young people between the ages of 14-35 who are experiencing a first episode of psychosis. Together with the person, team can develop a treatment plan which may include counseling, medication, group activities, family education and support with day to […]Continue readingEarly Psychosis Services (1st Step)
Eating Disorders Services
The Regional Eating Disorders Program provides specialist outpatient eating disorders assessment and treatment to individuals and families. Model of service is recovery, cognitive behavioural, post-modern, multi-family and narrative. Adults are offered treatment through our group program with some individual sessions. The group program is a mixture of educational and therapy groups and we have a […]Continue readingEating Disorders Services
Employment Services assists individuals with disabilities in Waterloo Region and Wellington County to obtain competitive, paid employment. A range of employment supports are offered through three programs: Bridging Employment Supports, Links To Work, and New Directions. Employment supports include: Individualized information and referral In-depth assessment of employment goals and barriers Personal employment planning Service coordination to help […]Continue readingEmployment Services