Update: COVID-19

CMHA WW continues to take the health and safety of our clients, staff and community seriously in light of the COVID-19 situation. We are adapting our programs/services to meet the needs of our clients but also to comply with the Canada Public Health Agency guidelines for social distancing.

As such, we have decided reduce face-to-face contact and shift to virtual options. All appointments, groups and the Walk-In service for Children will be done online, and/or via phone services. 67 King Street in Kitchener and 80 Waterloo Ave in Guelph will remain open only to clients who require injections or are in crisis. Our Fergus and Mount Forest sites will remain open only for clients in need of crisis services.

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FAQ for clients:

I am in crisis

• Call 1-844-HERE247 (1-844-437-3247)

I need help, but am not in crisis

• If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).

Appointments

• If you have a CMHA Staff contact, please contact them at their extension or call CMHA reception at 1-844-CMHA-WW3 (264-2993).

Groups

• All groups are cancelled unless you have been notified if they are taking place online or over the phone.

Injections

• Injections are still taking place at 80 Waterloo Ave (Guelph) and 67 King Street (Kitchener) from 9:00 – 5:00 pm.
• All clients will be screened using the COVID-19 Screener when arriving at CMHA WW.

Urgent Document Requests

• Call Reception at 1-844-CMHA-WW3 (264-2993)