The three-digit helpline diverts emergency mental health calls to local service providers. Centre for Addition and Mental Health (CAMH) is partnering with Compass Community Services and Canadian Mental Health Association Waterloo Wellington (CMHA WW) to launch the 9-8-8 Suicide Crisis Helpline, a new Canada-wide three-digit helpline that will provide urgent, mental health support in real-time. […]Continue readingCMHA Waterloo Wellington, Lead Agency for Here 24/7 and Compass Community Services Selected as Partners to Support New 9-8-8 Mental Health Crisis Helpline
News
New Caller Options Will Allow for Better Identifying of Reason for Call
New voice menu options have been activated this week for the Here 24/7 phone system. The new options will allow for the caller to better identify the reason for their call and will place them in the appropriate Que (2,3,4). The Crisis Que (2) will be prioritized in our system, followed by the Mental Health […]Continue readingNew Caller Options Will Allow for Better Identifying of Reason for Call
Connecting to Services (COVID-19 update)
Note: Due to a recent increase in call volumes, some callers are experiencing technical difficulties. Please try calling our local HERE 24/7 phone number: 519-821-3582, if you have been unable to reach us. CMHA WW continues to take the health and safety of our clients, staff and community seriously in light of the COVID-19 situation. […]Continue readingConnecting to Services (COVID-19 update)
Update: COVID-19
CMHA WW continues to take the health and safety of our clients, staff and community seriously in light of the COVID-19 situation. We are adapting our programs/services to meet the needs of our clients but also to comply with the Canada Public Health Agency guidelines for social distancing. As such, we have decided reduce face-to-face […]Continue readingUpdate: COVID-19
CMHA WW Information and Response to COVID-19
As a community mental health provider, CMHA WW is committed to keeping our sites safe and welcoming for everyone. The safety and well being of our staff, clients and community are always of the highest importance to us. We are following direction from Public Health in an effort to reduce the spread of COVID-19 and mitigate […]Continue readingCMHA WW Information and Response to COVID-19
Taking action for Bell Let’s Talk Day
January 29 is Bell Let’s Talk Day, and we’re joining in to help create positive change. One in five Canadians will experience a mental health issue or mental illness in any given year. But we all have mental health that we need to look after. All five in five of us. For 10 years, Canadians and […]Continue readingTaking action for Bell Let’s Talk Day
Here 24/7 gets a new website
We’re excited to finally launch our new website at Here 24/7! We’ve made our new site easier to navigate and we’re now mobile browser friendly. […]Continue readingHere 24/7 gets a new website