1st Step is an Early Psychosis Intervention (EPI) Program that provides assessment and treatment program for young people between the ages of 14-35 who are experiencing a first episode of psychosis. Together with the person, team can develop a treatment plan which may include counseling, medication, group activities, family education and support with day to […]Continue readingEarly Psychosis Services (1st Step)
Services By Age
Here 24/7 is your front door to the addictions, mental health and crisis services provided by 11 agencies across Waterloo Wellington.
Most services require a formal referral and assessment process that is completed by Here 24/7. Some services only require a referral and a few others you can access directly without contacting Here 24/7.
Not sure what you need? No problem. Just give us a call.
View available services by age range:
Children/Youth
Adults
Seniors
Eating Disorders Services
The Regional Eating Disorders Program provides specialist outpatient eating disorders assessment and treatment to individuals and families. Model of service is recovery, cognitive behavioural, post-modern, multi-family and narrative. Adults are offered treatment through our group program with some individual sessions. The group program is a mixture of educational and therapy groups and we have a […]Continue readingEating Disorders Services
Employment Services
Employment Services assists individuals with disabilities in Waterloo Region and Wellington County to obtain competitive, paid employment. A range of employment supports are offered through three programs: Bridging Employment Supports, Links To Work, and New Directions. Employment supports include: Individualized information and referral In-depth assessment of employment goals and barriers Personal employment planning Service coordination to help […]Continue readingEmployment Services
Flexible Assertive Community Treatment Team
FACTT is a multidisciplinary team-based approach to support individuals living in the community who are dealing with significant mental health issues. We recognize resiliency and approach recovery as a process with ups and downs. We are able to adapt the intensity of support based on individual needs for support and flexibility. This recovery oriented service […]Continue readingFlexible Assertive Community Treatment Team
Infant and Child Development
Babies start learning about their world at birth by looking, hearing, tasting, touching, smelling and moving. This learning generally follows a predictable path. New abilities are acquired in about the same order for most children. For infants and children whose developmental progress may be at risk or delayed, our Infant and Child Development Consultants (I&CD) […]Continue readingInfant and Child Development
Intensive Support Coordination
This service supports individuals that live in the community who are dealing with significant mental health issues. We promote independence and quality of life through the coordination of appropriate services and consistent and ongoing support. We are dedicated to supporting resilience and recovery, based on our core values of hope, self-determination and wellness. We also […]Continue readingIntensive Support Coordination
Men’s Residential Addictions Treatment
Residential Addictions Treatment programs are available all across the province. We have only listed our local providers in our directory. If you would like to receive care somewhere else in the province just let us know. House of Friendship’s Service: House of Friendship’s community-based, four to six-month residential program for men 21 years and older, […]Continue readingMen’s Residential Addictions Treatment
Mental Health and Justice Services
Mental Health and Justice Services helps people who are experiencing mental health concerns (whether diagnosed or symptoms suggesting a major mental illness) who are also charged with a criminal offense in Waterloo or Wellington region. We offer advocacy and individual assistance in accessing services and community resources for adults 18+ years old. Certain services, such […]Continue readingMental Health and Justice Services
Mental Health Supportive Housing
CMHA WW Service: CMHA WW offers a recovery-based supportive housing service that combines support with housing to promote successful tenancies for individuals experiencing significant mental health issues and are at risk of housing instability. Dunara Homes for Recovery Services: In partnership with Thresholds homes and supports, Dunara provides intensive support to individuals in Guelph with […]Continue readingMental Health Supportive Housing
Problem Gambling Services
House of Friendship Service: Are you worried about someone important in your life who uses substances or gambles? Is gambling, gaming or internet overuse a problem area for you? Help is available, with a variety of counselling options to meet your needs. Homewood Health Centre Service: Homewood Health Centre provides assessment, outpatient treatment, and referral […]Continue readingProblem Gambling Services