The Community Withdrawal Support Service (CWSS) offers an alternative to residential withdrawal management for individuals who can safely withdraw from alcohol and/or other drugs in a safe and supportive community environment. CWSS provides voluntary support services to clients who are 18 years and older. Services include screening and assessing suitability for withdrawal in a community […]Continue readingCommunity Withdrawal Support Service
Available Services
Here 24/7 is your front door to the addictions, mental health and crisis services provided by 11 agencies across Waterloo Wellington.
Most services require a formal referral and assessment process that is completed by Here 24/7. Some services only require a referral and a few others you can access directly without contacting Here 24/7.
Not sure what you need? No problem. Just give us a call.
Concerned Family and Significant Others Group
CFSO is a six-session group designed for family members, friends and significant others who are concerned about their loved ones’ substance use. Participants are provided with the opportunity to learn strategies to enhance their well-being, to improve their relationship with their loved one and to help engage their loved one in treatment and/or support. How […]Continue readingConcerned Family and Significant Others Group
Dialectical Behavior Therapy
Dialectical Behavior Therapy (DBT) is a cognitive-behavioral treatment that was originally developed as a treatment for individuals living with the peaks and valleys of emotional dysregulation who meet the diagnosis criteria of borderline personality disorder (BPD). If you’re not sure what that means, check out this factsheet on emotional dysregulation and BPD. How to Access Services: Just […]Continue readingDialectical Behavior Therapy
Early Psychosis Services (1st Step)
1st Step is an Early Psychosis Intervention (EPI) Program that provides assessment and treatment program for young people between the ages of 14-35 who are experiencing a first episode of psychosis. Together with the person, team can develop a treatment plan which may include counseling, medication, group activities, family education and support with day to […]Continue readingEarly Psychosis Services (1st Step)
Eating Disorders Services
The Regional Eating Disorders Program provides specialist outpatient eating disorders assessment and treatment to individuals and families. Model of service is recovery, cognitive behavioural, post-modern, multi-family and narrative. Adults are offered treatment through our group program with some individual sessions. The group program is a mixture of educational and therapy groups and we have a […]Continue readingEating Disorders Services
Employment Services
Employment Services assists individuals with disabilities in Waterloo Region and Wellington County to obtain competitive, paid employment. A range of employment supports are offered through three programs: Bridging Employment Supports, Links To Work, and New Directions. Employment supports include: Individualized information and referral In-depth assessment of employment goals and barriers Personal employment planning Service coordination to help […]Continue readingEmployment Services
Flexible Assertive Community Treatment Team
FACTT is a multidisciplinary team-based approach to support individuals living in the community who are dealing with significant mental health issues. We recognize resiliency and approach recovery as a process with ups and downs. We are able to adapt the intensity of support based on individual needs for support and flexibility. This recovery oriented service […]Continue readingFlexible Assertive Community Treatment Team
Here 24/7 Crisis Line Services
Here 24/7 is the local crisis telephone hotline and mobile crisis service. If you or someone you know is experiencing a crisis, we’re here 24 hours a day, 7 days a week, 365 days a year. What is an Addictions/Mental Health CRISIS An addiction and/or mental health crisis often means that you no longer feel […]Continue readingHere 24/7 Crisis Line Services
Infant and Child Development
Babies start learning about their world at birth by looking, hearing, tasting, touching, smelling and moving. This learning generally follows a predictable path. New abilities are acquired in about the same order for most children. For infants and children whose developmental progress may be at risk or delayed, our Infant and Child Development Consultants (I&CD) […]Continue readingInfant and Child Development
Intensive Support Coordination
This service supports individuals that live in the community who are dealing with significant mental health issues. We promote independence and quality of life through the coordination of appropriate services and consistent and ongoing support. We are dedicated to supporting resilience and recovery, based on our core values of hope, self-determination and wellness. We also […]Continue readingIntensive Support Coordination
CMHA Waterloo Wellington, the lead agency for Here 24/7 is a proud partner in 9-8-8 Suicide Crisis Helpline.